The on-demand mobile app industry has become a multi-billion economy in a demi-decade. This economy is also known as a gig economy and a shared economy. It is projected to reach $335 billion by 2025.
This industry is an amazing example of raising everyone who is a part of it. Unlike other apps, on-demand mobile apps not only benefit the businesses or the users but also the people who are connected to these apps as service providers.
According to a survey, 51% of people who are offering services in the on-demand industry are becoming better financially. This is because of the huge demand from users. Do you know 86.5 million Americans which constitutes 42% of the total adult population have used an on-demand service?
If you are planning to become a part of this incredible industry then do not think twice. All you need to focus on is your mobile application. How will you make it outshine among the competitors? The industry growth is alluring but it takes effort to attract that growth towards your on-demand mobile app.
In order to help businesses in making their on-demand mobile app successful, this blog talks about the essentials for these apps. Every kind of app must have certain features without which they are unable to succeed. Let us know what features an on-demand mobile app must-have.
5 Crucial Features For An On-Demand Mobile App
Important Notifications:
Prompt and constant notifications via emails, messages, push notifications, etc are crucial for prominent user retention. It urges users to engage again and again. This also eliminates the risk of an increase in the number of dormant users.
Apart from this, in on-demand mobile apps, users expect real-time tracking by receiving on-time notification regarding their order. Hence, for these apps, it is extremely vital to integrate this feature.
Payment Gateway Integration:
When people are dependent on online platforms for their essential products or services, they expect to get options for online payment too. Provide them with the same in your on-demand mobile app.
Although your job will not end here. As an entrepreneur, you need to ensure the security of their sensitive data. Make sure to integrate payment gateways that offer end-to-end encryptions for the supreme level of security.
History:
Imagine, you ordered a pizza from a random restaurant listed in an on-demand food delivery app. You loved the taste and craved the same pizza after 15 days. Now you cannot find that restaurant as the app has no feature which provides user history.
You must have never faced this issue as almost every on-demand mobile app has this feature. It is a must-have feature of your on-demand app too. Make sure to add this not only for the users’ convenience but also for retaining the customers with your app for a longer time.
Customer Care:
When multiple vendors are integrated with your on-demand mobile app, you cannot guarantee the quality of the services of every vendor. There will be situations when your app users will look up to your support.
Hence, an established customer care feature is a must to have for every on-demand mobile app. Real-time chat options with customer care executives can enhance your services. This also helps in listening to the users’ opinion about your on-demand app.
The on demand app development company can utilize CRM tools to incorporate lightweight and robust service options.
Feedback:
Who does not need feedback? Reach out the users after every delivery for quick and crisp feedback via an in-app form or through emails. This keeps them honest and committed towards your on-demand mobile app.
Moreover, constant feedback on your services is a mirror-check for your team. You can analyze the positives and negatives of your products or services. This improves your quality and helps in knowing your users’ behavior and expectations.
Conclusion:
The integration of these 5 must-have features is crucial for creating competitive on-demand mobile apps. But it does not mean that this is the end of the list. Features like wishlist, appealing visuals, smooth navigation, etc. are also crucial for outshining competitors.
The brutal truth is, making an app successful is not an easy task. A collaborative effort and vigorous research are essential. If a successful on-demand mobile app is in your bucket list then it is recommended to consult with a mobile app development company.
These companies are well-versed about the features integrated into the on-demand apps of the competitors. Moreover, these professionals can also guide you about an optimum on-demand mobile app idea for your business. So, collaborate with a mobile app development company to fix your chance of becoming the next market leader!
