When you are trying to update your bank feeds in QuickBooks Desktop, you might come across the QuickBooks Error OL-233. This error is bound to disrupt your process. You may see an error message on your screen: “QuickBooks was not able to complete your request, Error OL-233”.
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You can see this error for a lot of reasons. Let’s look at some major ones:
- The QuickBooks Error OL-233 can be encountered because of a damaged/corrupt company data file. You can try resolving this issue by taking the help of the verify and rebuild data utility tool.
- You can also come across the error if you are using an outdated QuickBooks Desktop Application. Make sure to always keep it updated in order to avoid not just this, but many other errors as well.
- If you have imported unsupported formats to QuickBooks, chances are that you will come across the QuickBooks Error OL-233. Make sure that QuickBooks supports the file that you are importing while manually updating the bank feeds by downloading your company file data from your bank’s website.
- One of the major reasons for the QuickBooks Error OL-233 occurrence is an unstable internet connection. So, you must always make sure that you have strong running internet connectivity in order to avoid any hurdles in your work process.
- The QuickBooks Error OL-233 can also be seen when your banking servers are down or are not responding for any possible reason. In this case, QuickBooks will not be able to connect to your bank. Cross-check with your bank once if you face this error.
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Things to keep in mind before troubleshooting for the QuickBooks error OL-233:
To avoid any unsuccessful attempts in resolving the QuickBooks Error OL-233, here is a list of a few things to make sure of:
- Make sure that Internet Explorer is set as your default browser.
- Keep your QuickBooks up-to-date.
- Remember to enter the correct credentials when you log in to online banking.
Let us see the ways we can solve this QB error in:
Solution 1: Use the Verify and Rebuild Tool
Using the Verify and Rebuild tool might just do the job and take care of the error OL-233.
Run the verify tool first from the ‘Utility’ tab to check for any damage. If incase the verify tool detects damage, proceed to run the ‘Rebuild’ option from the ‘Utility’ tab to fix/rebuild the damage.
Solution 2: Set up your bank account
Make sure to have a backup of your data file before you begin. Follow the steps given below:
Step 1: Verify if the ‘Inactive Account’ in your QuickBooks has a lightning bolt.
Step 2: If it does, proceed to deactivate this account for online services.
Step 3: Next, press and hold the ‘Ctrl’ key and set up the bank feed again.
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Solution 3: Try to set up a new company file to test
You can use the QB Test file to test the transactions or make entries. This will help you find out if the issue is at the user’s end or the bank’s end. Follow the steps given below:
Step 1: Firstly, launch your QuickBooks app and go over to the ‘File’ menu.
Step 2: Now, select ‘New Company’ followed by ‘Express Start’.
Step 3: Type in your bank account info to this newly created file.
Step 4: Next, test the account. Update the bank feeds in QB. You will be able to download your bank feeds with the new company test file if the test run is working fine.
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Hopefully, all goes well and you will be able to get the QuickBooks Error OL-233 sorted with the methods stated above. However, if you find it tedious or confusing, you can make things easier for yourself by giving us a call! We will be more than happy to assist you with your queries.