Food delivery mobile application solutions are gaining prominence all over the world. Amid this pandemic era, people use apps like UberEats, Zomato, Swiggy, and Grubhub to order and get tasty food delivered to their doorsteps from their favorite restaurants. Everything is so flexible and convenient that the growth and popularity of online food delivery services are accelerating rapidly. Getting an UberEats clone app is seen as the right move for business owners of restaurants and food delivery businesses.
So What Exactly is an UberEats Clone Solution?
An UberEats clone is an online food delivery app solution similar to UberEats for ordering and receiving food from restaurants to homes. One of the main differences that make an UberEats clone app different from the original UberEats app is that the former can be highly customized to create new features and functionalities that were not a part of the latter. Another difference is that the clone can be white-labeled.
Some of the advantages of an UberEats clone are mentioned below.
- Increased number of customers for the business.
- Streamlined management of otherwise complicated processes.
- Availability of a wide range of choices.
- A multitude of digital payment options.
- Cost-effective promotions.
The food delivery apps benefit every party involved, as listed below.
- Customers can get delicious and customized food delivered safely to their homes.
- Restaurants can make additional sales and optimize their profits.
- Delivery partners who deliver food from restaurants to customers’ homes also earn well.
As mentioned earlier, now is a good time for traditional food delivery business owners and startups to invest in an UberEats clone and capitalize on the popularity of on-demand food delivery services. Also, restaurants that were earlier operating only as dine-in eateries can embrace the power of an UberEats clone script to develop their restaurant delivery application that focuses on delivery and takeout.
If you are ready to get an UberEats clone app solution developed for yourself, then you should ask yourself this question – “Do you have the right features for your food delivery app?”. This article will explain everything related to important features in detail. So read ahead to learn about the key features of a successful restaurant ordering application.
Must-Have Features of a Food Ordering and Delivery System
Food delivery app features can be split into three categories for customers, restaurants, and delivery partners. We will see each one of them in detail.
#1 Features of a Food Ordering and Delivery System For Customers
The main objective of a customer-focused app that is built with the help of an UberEats clone script is to retain the old customers and bring in more new ones. This implies adding many things mentioned above, like offers, payment modes, rewards, and excellent functionalities.
- Registration and Creation of a Profile
This is the first significant step that effectively wins a new customer’s loyalty. Customers can easily register with the help of existing social media sign-up details or their mobile numbers.
Registration is followed by the task of profile creation. The profile contains details related to order history, saved favorite menu dishes, restaurants, and all the saved payment options.
- Advanced Search
This feature lets customers look at restaurants in a given vicinity based on location. Multiple filter options help fine-tune the searching process with the help of parameters like distance, location, and time. The displayed restaurants include menu offerings, offers, discounts, reviews, pictures of food items, and pricing details. Finding food quickly through advanced search options will earn a tremendously positive reception from the customers.
- Orders
One of the essential features of the food delivery app is that it should help customers order quickly and easily. Items should be able to be added, deleted, and customized relatively easily. An option to schedule the order also comes in handy. The customers must be able to view an order summary through the UberEats clone app before making a payment.
- Payments
After the food item ordering process is completed, the next functionality will be to instantly and securely pay for the order. The food delivery platform should provide several payment options such as credit cards, debit cards, PayPal, etc. In-app order payment must be carried out with relative ease.
- Real-time Tracking
Once the payment is processed, the customers must be updated regarding the order status in many ways, for example, “Order placed, the order being prepared, the order is on its way, the order is delivered, etc.” Everything is viewed using the power of a real-time tracker or through push notifications.
- Loyalty Programs
To optimize user loyalty, it is essential to provide users with rewards, offers, promo coupons, and many more enticing deals. Some more amazing things to be integrated include membership options, referral programs, and free delivery at random.
- Social Media Integrations
With the help of social media accounts, users can share photos of food and testimonials online.
#2 Features of a Food Ordering and Delivery System for Restaurants
The main objective of a restaurant-focused app is to deliver order information between the customer base, restaurants, and delivery personnel. The restaurant-focused app should come packed with the following functionality:
- Content Management
The restaurant must easily manage its app content by including all related information like the menu, food items, pictures, pricing, offers, and deals.
- Order Management
The app must be able to notify restaurants regarding incoming orders and order status updates. Real-time alerts for all types of orders, namely completed orders, canceled orders, and orders in the delivery stage, must be provided.
- Cross-interface Communication
This feature is about notifying the delivery staff or customer that an order is on its way to being delivered or that it is ready for pick-up.
#3 Features Of Food Ordering and Delivery System for Delivery Fleet
The must-have features of a delivery partner-focused app should include the following.
- Simplified Sign-up/Login
The delivery personnel must be able to register with the app through a login ID/ password method or any other mode of simplified authentication.
- Order Status Detailer
Delivery partners must be able to access an all-encompassing feature that details everything related to orders. It should provide information regarding pick-up or drop-off locations, delivery times, and more.
A real-time order status tracker ( with statuses namely “placed, accepted, in process, rejected, and canceled”) will help provide additional insight. The order statuses have to be updated through push notifications.
The delivery personnel must sort through every type of order based on special filters and book a delivery of their preference for it to be accomplished.
- Cross-interface Communication
The delivery partner should be able to update the order’s status to alert the customers that they are on their way to deliver the food parcel. Similarly, they can update restaurants to let them know they are on their way to pick it up.
- Account History
This handy archive feature helps the delivery personnel get insight into completed deliveries and make notes regarding the customers.
- Loyalty Programs
The loyalty program feature will give delivery personnel rewards or bonuses when they refer others to order using the app or become part of the delivery fleet. In this way, brand loyalty and exposure are significantly optimized.
Wrapping Up
Getting an UberEats clone app solution for your food delivery business is a good strategy as it saves time and effort in developing the platform without compromising on quality. However, just developing an UberEats clone solution with an intuitive UI and a memorable UX won’t be enough. It is essential to have rich features and powerful functionality that help people find food quickly, schedule orders, and make payments easily. This is where an UberEats clone script can prove to be beneficial.
Suppose you are inclined towards developing a food delivery app. In that case, every aspect must be considered, and the customer’s needs to search for food and get it delivered must be highly optimized. If you’re a restaurant owner and don’t know where to start, you can approach a reliable on-demand food delivery app development team. Such a team can combine its expertise with a white-labeled UberEats clone script to build a marvelous UberEats clone solution in the way you envisioned it.
