How would I get my brother printer back online on a mac computer?
Whenever you deal with the Brother printer offline mac error, please check the wireless link status. If the Wi-Fi light is off or amber, the brother machine has not joined the wireless network. In such a position, you ought to join the wireless network on brother printer.
- Power on the Brother wireless printer.
- Reach to the network option and hit the ok key.
- Press the WIFI setup and hit the WIFI setup wizard option.
- Pick your network name and press the ok again.
- Now input the wireless password and press ok or connect key.
- If you still face the connectivity issue: how to fix brother printer won’t connect to wifi?
Also, check the internet connectivity in the Mac computer too. The MacBook and printer should have joined a similar network.
Setup the brother printer as primary on mac pc-
If your brother printer is unable to print the documents, please choose the brother printer as default.
- Let’s Open the system preferences tab on the mac.
- You need to click on the printers & Scanners (in some OS, you will see print & scan).
- In the default printer section, please pick up your brother printer as primary using the drop-down menu.
- Now wait for 5 seconds and then give a test print command. Let’s see does your brother printer get back online on the mac pc or not?
Remove & re-add the printer on pc-
If you have chosen your brother printer as primary but still can’t, it show offline status. Please eliminate the brother printer from the mac pc and re-add the device.
Install brother printer on macinstall brother printer on mac
- Let’s open the Printers & Scanners tab. (press apple icon >> system preference)
- Select the Brother machine from the table and press the – button available below the table.
- Select press delete printer button on the pop-up window.
- Now click on the + symbol available below the printer table.
- Let the computer completes the search for an available printer.
- Pick your Brother machine from the list and press the add button.
Uninstall & re-install the software-
Sometimes, the Brother printer keeps going offline on mac because of a software issue. The software might be outdated; that’s why mac is failing the ping from brother printer.
In that case, you need to update the brother printer software using the details given below.
- Let’s get remove the brother printer from the printers & scanners (as we did earlier).
- Now press the Go button from the finder bar and reach the Macintosh HD >> Library >> Printers. Pick up the brother folder and drag it into the trash box.
- Finally, the driver has been removed from the mac. Now it’s time to install a new driver. So go to the brother website and download the latest driver for your brother machine.
- Run the setup on the mac and enter the admin password.
- Now follow the process to install the driver on mac.
- If you face any difficulties, please visit how to install the brother printer on mac?
Disable the firewall on mac-
Apart from the driver issues on mac, sometimes, mac users get the brother printer says offline error because of a firewall issue. When the firewall blocks the transmission between the printer and mac, you will see the blocked error.
To get your brother printer back online on the mac, you need to turn off the firewall settings.
- Open the System Preferences again.
- Press the security & privacy button.
- Click on the Firewall tab, and turn off the firewall.
- After changing these settings, your brother printer will no longer show you offline error on the mac. If you still find some other issues related to the brother printer on the mac. Please describe it in the comment box; we will try our best to come up with the solution.
Steps to Factory Reset your Brother Printer
Printer problems are very common and they are the reason behind the customers complaints. Customer often complaints about the printers functionality rather to do attempts to fix it. Various printers problems can be fixed just by turning on and off the printer or just plug or unplug the power cord. But when common errors occurs again and again, it is time to factory reset your printer.
The Brother Printer reset settings will revert your printing to its default factory settings. Instead of risking your printer to repeating issues and manual troubleshooting, it is best to perform a hard reset. As such it will clear up everything that allows you to setup and connect it properly.
Printer Control Panel
- First of all switch off your printer and ensure that all covers and lids are closed securely.
- Then plug the power cord from the outlet and get ready to reset.
- Now press and hold the go button that is located on the printer’s control panel. After that set the power on without letting go of the Go button. Wait for few seconds until the printer is completely powered up.
- Release the “Go” button and wait till the light indictors are stable. And then start turning off.
- Next press the “go” button 6 times when the light indicators are active again.
Reset the Printer Software
- Firstly open your web browser and go to Brother printer official website and click on the “Support” menu.
- Then from the drop down menu select “Drivers and Downloads” and click on “Printers”.
- In your printer model choose or type and click on “view” and see’ “your results”. Select your operating system and click on “Search”. Now check for the results with “BRAdmin” and click on the “Information and
- Download” link and after that click on “Downlaod”.
- Run the download program and follow the instructions until the process is completing. Then launch BRAdmin and select your Brother printer model number.
- Now open the Control menu and select “Network Configuration”. If there is any type in your password and then click on “Ok”.
- Move on to the “Control menu” and select “Factory Reset”.
When you reset your Brother printer to default factory settings then you can’t Undo it. So, create a backup file for your documents, passwords, archives and IP address before performing the hard reset.
