Text to Speech software is a solution is a cloud-based assistive technology designed to read aloud texts. It enables written texts to be converted into a speech format. The advancement in voice recognition technology empowers TTS to have a more human-like sound to offer instant human gratification via greetings on IVR calls. In a tech-savvy world, communication is predominantly techno-centric. Technology is used in all possible ways to make communication easy, effective, and inclusive. The text-to-speech software is the one-stop solution for communication that is universal yet targeted. It benefits small, medium, and big businesses to reach more customers and with easy business expansion. The customized features of text to speech software allow controlling pitches, voice quality that can fit different customers differently according to individual taste and preferences. The features allow controlling pronunciations, volume along speech rate as per the context. The features allow emphasis on the text of content that draws immediate customer attention. This results in easy analysis and retention by the customers which further attracts more engagements. The added recorded voice to the existing IVR scrip instantly gives customers to choose from multiple options.
TTS offers multilingual and multi accents feature in a human-like quality voice that provides the customer a familiar environment to communicate. As each language has specific pronunciations, TTS provides accurate pronunciations that help customers not feel alienated even if the business is not locally based or agents are not trained in the regional language. This helps customers from any part of the world to communicate easily and gain the best benefit of the business service. This feature is beneficial for visitors or immigrants of one country to communicate effortlessly. By adding text to speech Indian voice with a list of global vocabulary, customers can get words that include English, Hindi, and Indian accents. This helps a business to expand their brand in any country as the language barrier would not be a concern.
Any business offers different services based on different products. TTS allows customized campaigns for each service and each product of a business. It allows customization of speech and voice modulation based on the type of product or service a business wants to campaign. The ability to modify the pitch and tone of human voices adds more dimension to the business experience. It gives confidence in communication, boosts business automation and efficiency while lowering operating expenses and accelerating customer experience.
TTS allows setting automated reminders and alerts for the customers of any business. Manual reminders through texts, calls, or emails are tiresome and might not reach customers on time due to various barriers. It increases the workload of the agents and also might miss customers for various reasons. An automated customized, targeted reminder, alert directly reaches a customer which can be read aloud. It helps the elderly, people with disabilities, and people who are not comfortable with technology in many ways.
It helps customers in multitasking as one can use it while traveling, driving, and doing many other chores. E-learning can be much easier and engaging with TTS as it reduces screen time for both children and elders. Audio files of books, materials help in the cognitive development of children. As the increase of screen time has been a concern among parents and also people working from home, TTS helps in addressing the issue while increasing more productivity at the same time. Text to speech Indian voice benefits customers by providing multiple languages that represent the country’s diverse population.
Knowlarity is one of the best text-to-speech Indian voice solution providers that have benefited many startups, small and medium businesses. It has helped customers even without any knowledge of technology or who are not comfortable with technology to use the directions provided by the solution. A tailored service is acceptable and appreciated by every customer.
