A look at the food delivery market and the problems it faces in 2021
In 2021, the food delivery business is still doing well. “People are still using food delivery app development , even though they are going out to eat in person more often,” says Alisha Kapur, an industry consultant at Similarweb (a service for analysing web traffic and app downloads). Food delivery apps seem to have a bright future for the next few years, but there are still two main problems that both large and small businesses need to solve:
Rivalry
It may seem like the big companies run the market, but that isn’t always the case. During the pandemic, food delivery startups around the world grew quickly and are still getting more popular. Gousto, a meal-kit service in the UK, was able to raise $41 million during lockdown. Gorillas, an on-demand grocery company that wants to deliver goods in as little as ten minutes, raised $290 million and was valued at more than $1 billion, which was more than it had been valued at before.
Still, there isn’t enough difference between them. People tend to use apps they already know, like UberEats, which is why many apps look the same. So, if you want your target audience to notice your food delivery app, it should have a unique service or feature. For example, the AI-powered voice order assistants of the startup ConverseNow made a lot of noise. Its innovative product helps restaurants automate the taking and processing of orders through different channels, which frees up restaurant staff to do other things.
Convenience for restaurants
Fee cuts are another good way to bring in customers and build up a large restaurant base. Charges of up to 30 percent per order make it impossible to use third-party delivery services like Uber Eats, DoorDash, and Seamless. These fees are a lot of money for places that are already struggling to deal with the problems caused by the pandemic.
What do people look for in apps that deliver food?
No matter what strategy you choose for your business, it’s clear that you need to offer clear pricing and good service. Aside from the most important features, your app should also take into account current industry trends to meet the needs and expectations of your users. Let’s go over what should be in your plan for making a food delivery app, from the basics to the most creative ideas.
Key parts of apps that deliver food
If you want to start a food delivery platform like GrubHub or DoorDash that connects customers with local restaurants and delivers food, you need to make three different apps: one for customers, one for couriers, and one for restaurants. Each app must have a basic set of features that make the ordering and delivery process easy for everyone. We’ve listed below the most important parts of each application.
Client app
This app should make it easy for users to look at the menus of nearby restaurants. The app should have features like search filters and order tracking to make it easier to use. Think about putting in place the following:
Profiles can be made and logged into through social media sites
Look for filters (by cuisine, price category, delivery time, and such)
When you order from the menu
Multiple payment options
Tracking packages in real time
Send out alerts
How orders came to be
Rate and talk about
24/7 customer support
A filter from a food delivery app. Dribbble is a source.
Delivery app development for courier
The delivery app is like the app that the customer uses. It should make it easy for delivery workers to see what orders are open and must have a built-in GPS navigation system for picking up and dropping off orders. Some other important parts of a delivery app are:
Signing up and changing your profile
Taking care of orders, such as checking the details of an order, accepting or rejecting a delivery request, etc.
Update on the status (accepted, picked up, or delivered)
Send out alerts
Orders that have been sent out
develop order management system
One example of a system for managing orders. Know band is a source.
Bottom line
Mobile food delivery was a fast-growing trend in the 2000s, and when the COVID-19 crisis hit, it became an important service right away. There are many ways to invest in the industry, but so is the competition. But the chances of success are high with a smart business plan and a flexible way of making products.
When starting a food delivery business, an app that works well and looks good is the most important thing. The best way to make software like this is to hire an experienced company like APPTUNIX that makes software. When you work with us, you can expect a high-quality final product and a trustworthy partner who is willing to share their knowledge and give advice.