Paymentcloud is a high risk credit card processing company that offers merchant accounts to businesses in a variety of industries. If your business is considered high risk, you may have difficulty obtaining a merchant account from a traditional bank. Paymentcloud specializes in high risk merchant accounts and can provide your business with the ability to accept credit cards.
In this Payment Cloud review, we’ll take a look at the company’s pricing, features, and customer service to help you decide if it’s the right choice for your business.
Pricing
Paymentcloud has a tiered pricing structure for its merchant accounts. The company charges a monthly fee, as well as a per-transaction fee, for its services. The monthly fee depends on your account type and ranges from $25 to $99 per month. The per-transaction fee is a percentage of the total transaction amount and ranges from 1.95% to 4%.
There are no setup fees or long-term contracts required with Paymentcloud. The company also offers a free trial of its services for new customers.
Features
Paymentcloud offers a variety of features for its merchant accounts. These include the ability to accept credit cards, debit cards, and ACH payments. The company also offers fraud protection, chargeback management, and account management tools.
In addition, Paymentcloud provides a payment gateway and a virtual terminal for its merchants. The payment gateway allows you to accept credit card payments on your website. The virtual terminal allows you to process credit card transactions by phone or mail.
Customer Service
Paymentcloud offers customer service via telephone, email, and live chat. The company’s customer service representatives are available Monday through Friday from 8am to 8pm EST. Paymentcloud also has an extensive knowledge base on its website that includes frequently asked questions and how-to guides.
Bottom Line
Paymentcloud is a good choice for businesses that need a high risk merchant account. The company offers competitive pricing, a variety of features, and excellent customer service. However, Paymentcloud does not offer the lowest prices for high risk merchant accounts. If price is your primary concern, you may want to compare Paymentcloud with other high risk credit card processors.
