QuickBooks is an excellent accounting application that focuses on providing its users with a variety of tools that help them keep track of their financial records. One of the most important aspects of the program is QB payroll. It assists the company in efficiently managing employee salaries, wages, taxes, and forms. In this article, you will read about QuickBooks error 2002 and if you want to know more about other topics like QuickBooks for nonprofits and tricks to save yourself from financial disaster then click on these links.
However, there are times when users experience difficulties accessing QuickBooks payroll. QuickBooks Error 2002, for example, is a technical hiccup encountered by users when attempting to create a new data file. This blog is intended to provide you with an understanding of the error as well as a solution.
What is QuickBooks Payroll Error 2002?
As previously stated, error 2002 is a problem that occurs when opening or editing a data file. This error occurs primarily when a user enters incorrect information when attempting to log into payroll. This is why, before troubleshooting the error, you must ensure that you are signing in with the correct credentials.
Why am I Facing QuickBooks Error Code 2002?
Here is a list of the most common causes of QB error code 2002. However, because this is a payroll error, other payroll components or discrepancies not listed below may also cause the same –
- Logging into the QuickBooks Payroll window with an incorrect PIN.
- The QuickBooks company data file has been corrupted.
- Using an out-of-date version of Windows or QuickBooks.
- This error could also be caused by an inactive payroll subscription.
- Due to a broken internet connection, the latest updates were not installed completely.
- In the company file, invalid entries are recorded.
- QuickBooks updates may be blocked by the system firewall.
How to Spot QuickBooks Payroll Error Code 2002?
These are some methods for determining the presence of QuickBooks error message 2002 in your program and system –
- To avoid further damage, Windows may become unresponsive or abruptly shut down.
- The user may be unable to click on certain application tabs.
- QB displays a blank screen or a screen disruption.
- The company file does not open up.
Step-by-Step Solution to Rectify Error 2002 in QuickBooks
Amongst various solutions available to resolve payroll error 2002 QuickBooks, these are some of the most appropriate and effective ways to do so –
Activate your Payroll Subscription
An inactive subscription paves way for multiple bugs to enter the program. You must reactivate it to fix the problem –
Step 1 – Use Administrative Credentials
A regular user cannot perform critical tasks such as program updates and setting changes. This is why the admin id and password are required –
- Close QuickBooks and exit from your company file.
- Select the Log Off option from the Windows icon.
- The program will take you to the lock screen, where you must select the Switch User option.
- Select Administrative, and then log in with your admin id and password.
Step 2 – Download PayrollSub.ini File
To activate the subscription, you must first download and install the subscription file from a trustworthy source –
- Now, go to Intuit’s website and search for Payroll Subscription.
- Download the most recent version of this file and save it to your desktop for quick access.
- Complete the installation by double-clicking on the file.
- After that, activate your QuickBooks payroll subscription by entering the necessary information in the fields provided.
Step 3 – Repair and Update QuickBooks Payroll
After you’ve activated the subscription, the final step is to update your payroll one last time. This refreshes the entire program as a whole –
- You must open QuickBooks Payroll as the final step in the repair process.
- Execute the Repair utility in QB to perform a quick fix for the program.
- Additionally, click the Employees tab and select Get Payroll Updates from the drop-down menu.
- Tick the Download Entire Update checkbox and click the Download Latest Update button in the following prompt box.
- Allow payroll to completely update by clicking OK.
- Reboot your computer to see if this fixes the problem.
Read Also: QuickBooks Online Support