The ride-sharing industry is among the fastest-growing industries with major players like Uber, BlaBlaCar, Lyft, Haxi, Grab, myTaxi, Ola Cabs, and Via, leading the market. Innovation and other factors like high standard of living, convenience, and affordability are major reasons behind the increasing demand for ride-sharing apps.
According to Statista, revenue in the ride-hailing & taxi segment is projected to reach $78,140 Million in 2022 in the U.S. The projected revenue for 2022 in Europe for ride-sharing & taxi services is $40,891 million.
Let’s go through some market trends and understand the reasons that resulted in the surge in demand for ride-sharing apps globally.
The popular trends in the ride-sharing industry are:
Emphasis on Safety, Health, and Reliability
The focus on health, safety and reliability is more after the pandemic as now people are willing to pay more but will not compromise in terms of safety, health and reliability.
During the pandemic, people hesitated to travel by public transport considering it the least safe transportation system. On the other hand, the ride-sharing companies were paying attention to the customer’s needs by offering them comfort and sanitized rides. This initiative and covid-19 safety services offered boosted demand for ride-sharing services as everyone started implementing them.
Electrification of Vehicles
Electrification of vehicles is a rising trend adopted by many ride-sharing companies promoting sustainable and cost-efficient riding solutions to their customers. With low maintenance costs and less dependency on fossil fuels, the electronification of the ride-sharing fleet is the major focus.
Self-Driving Cars
Cars with cameras, sensors, artificial intelligence (AI), and radar are trending as ride-sharing services. Marketing leads like Uber, Lyft, Waymo, etc are investing heavily to offer ride-sharing services with self-driving cars that operate without drivers.
Ride-sharing Apps Key Benefits
The on-demand business is booming as everything is digitalized now. In the case of ride-sharing apps, the success of on-demand apps like Lyft, Uber, and other taxi booking companies is a strong reason for entrepreneurs to step into the ride-sharing industry and make good use of the opportunity.
There are a number of key benefits to launching a ride-sharing app for your business:
Building a Brand
For any business brand awareness is important for the success of the business. The top players in the ride-sharing business have already established strong goodwill and reputation in the market and thus are big brands today.
In the era of high-level competition, focus on brand awareness can be achieved by emphasising credibility, unmatched customer services, and other trust-building factors.
Gathering Valuable Data of Riders
To register on a ride-sharing app the user needs to fill in details like email or phone no. to create an account. The ride-sharing apps help collect valuable data like contact, location, email, and more that can later be used to promote offers and updates with your users making marketing easy for you.
Ratings and Feedback from Riders
The online ride-sharing app comes with features like submitting a review once the ride is completed. Ratings & Reviews not just help in areas of improvement but also acts as a trust-building factor for your company.
Increased Visibility
In the era of digitalization, having an online business presence is a must. In the case of a ride-sharing business, you can fully depend on launching your ride-sharing app to create your online presence. The convenience factor of this app is the biggest selling point with ease of use and affordability that has increased the popularity of ride-sharing apps worldwide.
The Real-Time Location Tracking Feature
In the ride-sharing business real-time location tracking acts as a perk. This is a beneficial feature for both: the driver as well as the rider. It’s easy to keep a track of the estimated time of arrival resulting in increased efficiency, and customer satisfaction.
These are the top 5 benefits of developing a ride-sharing app for your business. With time the tax booking method has changed, the customers prefer booing a cab by using the ride-sharing apps available instead of any traditional method like booking by call or advance booking. The on-demand ride-sharing services have made it convenient to book a cab, make payments, and have a hassle-free ride. So if you are planning to launch a ride-sharing app for your business you definitely should make the best use of opportunities online.
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