The major advantage of VoIP is the reduction in telecommunications costs . Indeed, this technological innovation lightens the infrastructure necessary to provide voice telecommunications. Internet service providers will be able to offer better services to their customers.
IP telephony offers more flexibility to businesses because it ensures migration to new signal transmission methods using the IP protocol. “Thus, with this device, you no longer lose calls and gain customers”, indicates the general manager of Standard en Ligne .
Moreover, users can also access all the services offered by this technology with their own Internet connection.
How to migrate to IP telephony
VOIP technology converts voice traffic into digital signals over the Internet. With telephony, you control your rates and benefit from more than 50 features thanks to the Integrated telephone switchboard.
IP telephony is a simple offer to set up. All you need is internet access to make and receive calls from your telephones.
No matter where you are, a dedicated application allows your employees to use your business telephony. They can easily initiate a call, transfer a call to available collaborators, and create conferences. Thus, they can display the company number during outgoing calls, whatever their medium (mobile, tablet and computer).
Calling on a service provider specializing in the field not only ensures a secure installation and a successful migration of your telephony.
The telephone doorman
The door phone or الاتصالات intercom allows you to open the front door of our company. Today, several features are available, such as remote monitoring and recording. Also, with a model like the Panasonic KX-160 , you can connect remotely using tablets or mobile phones.
SIP telephony service
SIP telephony is the latest technology in business telephony.
This means that your phone data is transferred over open source or in other words, open protocol. This technology will reduce your bills and bring together all your communications (videoconferences, telephone, computers) on a single network and therefore a single protocol.
In addition, IP telephony allows you to make calls from outside by displaying your office number.
Conference modules
The conferencing modules otherwise known as “octopuses” are essential in any company, where employees may need to communicate with several interlocutors , being assured that the call remains of optimal quality.When making this purchase, the most important thing is the quality and clarity of the sound. Some high-end conference phone models even allow you to exchange media content in real time.
Headsets
Today, our working conditions and work environments have evolved. It is therefore essential to evolve telephony services in parallel. Many companies have adopted “open space” for more user-friendliness and ease of communication. On the other hand, communicating by telephone in this type of environment is sometimes complicated. This is where headsets come in to make your conversations easier.
The management application
Some applications like ” Panasonic UC PRO ” allow a set of functions for Windows users. You can call several interlocutors at the same time or even share your contacts in real time . Business apps make information management easier for all employees.
Telephone IP hosting
Otherwise known as the Cloud , IP telephone hosting is THE latest generation telephony service. In addition to reducing internal infrastructure costs, the cloud improves performance . Since your data is in the cloud, you no longer need to have staff on site or maintain your hardware. The Cloud is generally connected to a very secure data center and its cost is fixed. The Cloud provides you with performance and security at a lower cost.When we talk about telephone service, this includes all the elements mentioned above . Depending on the industry and size of your business, your needs may vary . You can use a rental phone service or you can decide to invest. In order to make the right decision, we advise you to contact office automation experts who will be able to guide you in a personalized way.
Why choose a business phone service?
Inter- and intra-company exchanges are only increasing. We can now work with players in our sector present on the other side of the world. There is no need to overstate this fact: a telephone service has become essential for any business. To meet your needs, here is a little information on 6 essential telephony services for today’s businesses.
What is IP Telephony?
IP telephony, also called VOIP or voice over IP , designates a mode of telephony that uses the telecommunications protocol (IP for Internet Protocol), in order to route all telephone communications. The voice is digitized and then grouped into digital data packets in order to be transported more easily by the network via the IP protocol. Telephone switchboards providing technology on IP are under the acronym IPBX . The end of PSTN (Public Switched Telephone Network) is pushing companies to migrate to an IP telephony solution. This solution benefits companies because it passes through the Internet, hence the acronym VOIP (Voice Over Internet Protocol), it allows instantaneous voice transmission.
Services such as Skype, Messenger, WhatsApp are IP telephony services. This new technology is more efficient and has many advantages, unlike traditional telephony:
- Call forwarding;
- An online chat;
- A shared answering machine;
- An Interactive Voice Server;
- Call redirection;
- A video conferencing system.
- The different types of IP telephony