QuickBooks Point of Sale application is highly useful for store businesses. The application can manage transactions and inventories for a business. But sometimes, users may not be able to use the application properly due to ‘QuickBooks POS failed to open the company file’ error. The following are the types of error messages that can appear related to this error:-
Failed to open company
Error: Unable to connect to your company data file
Login to company file failed
Connection is broken
Do you run into error when opening your company file in Point of Sale? Go through this blog for solutions, but if your error is still not resolved, contact an expert at +1(855)-738-0359, and they will fix it for you.
Reasons Why QuickBooks Point of Sale Won’t Open Company File
Problems with your POS database server manager, company file, and internet connections are the primary reasons why QuickBooks Point of Sale won’t open company file. The complete list of reasons is as follow:-
- Point of Sale has been installed as a client workstation rather than as a server,
- The POS database service manager isn’t functioning properly, so your file cannot be accessed.
- The company file has been compromised.
- Using a Windows XP SP2 operating system, the company file was converted to a higher Point of sale version.
Related Post: How to Delete Duplicate Transactions in Quickbooks Desktop
Troubleshooting for QuickBooks POS Failed to Open Company File error
There are 3 different solutions that can help you fix QuickBooks POS Failed to Open Company File error. They involve restarting Point of Sale services, restoring a backup file, and creating a test company file. Let’s look at these solutions in detail:-
Solution 1- Rerun Point of Sale Services
Intuit Entitlement Service and QBPOS Database Manager are highly essential for QBPOS to function properly. Restart them by following these steps:-
- Close QuickBooks Point of Sale.
- Press the Windows Start button and type in services.msc into the search box, and then press Enter.
- Find Intuit Entitlement Service and QBPOS Database Manager and configure it:-
- Double-tap on Intuit Entitlement Service vX.
Note:- Select the highest version if there is more than one number version.
- Choose Automatic from the Startup Type field on the General tab, and ensure the Service status is Started.
- Now go to Log On Menu.
- Choose Local System Account and Allow Service to Interact with Desktop.
- Just for Intuit Entitlement Service only:-
Select Restart the Service from the First, Second, and Subsequent failures fields on the Recovery menu.
- Tap on Apply and press OK.
- Now rerun the company file.
Solution 2: Restore a Backup
If your current QBPOS file isn’t opening up, try restoring a backup and using that. These are the steps you need to follow:-
- Run Point of Sale and go to the Start Company screen.
- Tap on Create new company and click on Next.
- Type Test in the Company Name field and then click on Create.
- Open the Test File.
- Now go to the File tab and choose Company operations. Then click on Next.
- Choose Open existing company and then click on next.
So these are the solutions that you can follow when QuickBooks POS Failed To Open Company File. There can be multiple reasons for it such as damage in your company file or malfunction of the POS database service manager. If your error is still not resolved and you need more solutions, contact an expert at +1(855)-738-0359, and they will provide advanced troubleshooting methods.
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