Accounting software solutions make our lives easier and enable us to do day-to-day business operations more efficiently. QuickBooks is one of the greatest accounting and business apps available, and it offers a number of features to assist users manage chores with ease. However, QuickBooks, like any other programme, is prone to errors and problems. QuickBooks crashing is a relatively prevalent problem reported by users on a regular basis. It might happen out of nowhere and send users into a frenzy. If your QuickBooks keeps crashing, there are a few possible causes, which we will discuss in this article. So, read this blog all the way to the conclusion to learn how to solve the problem once and for all.
If you are unable to grasp the procedures or handle the problem on your own, please contact us at 1-888-704-1357 for assistance from our team of specialists.
Why is my QuickBooks consistently crashing?
If your QuickBooks unexpectedly closes, the following causes could be at blame:
- Your company file name may not meet the requirements and may exceed the word limit.
- The primary cause of QuickBooks crashing is a corrupted QBWUSER.INI file.
- You have a damaged hard disc or QuickBooks application files.
- The Windows operating system may have been harmed and must be fixed.
- An out-of-date QuickBooks version might also contribute to problems.
- You are attempting to mail a large report or working with a report centre or multiple report centres.
- When you encounter the QuickBooks Bex Error, QuickBooks may also freeze.
QuickBooks Crash Com Error Symptoms
The following are some common indicators that can assist in determining the QuickBooks keeps crashing issue:
- Even after several attempts, you will be unable to open QuickBooks Desktop.
- The freezing problem will appear at regular, frequent intervals.
- Your operating system may crash unexpectedly.
- A repeating error message may appear on your screen.
Steps to Take If QuickBooks Keeps Freezing or Shutting Down
If your QuickBooks keeps shutting down and the freezing problem persists, follow the steps below to successfully resolve the problem –
Step 1: Use the QuickBooks Tool Utility to resolve QuickBooks programme issues.
If you are experiencing QuickBooks crashing problems, you can use the QuickBooks tools to resolve them.
- Save the executable file to your computer.
- Install and launch the QuickBooks Tool Hub by following the on-screen instructions.
- To execute the tool, navigate to the Program Problemstab and pick the Quick Fix my Program utility.
- Once the programme has stopped running and the repair procedure has completed, restart QuickBooks to determine if the crashing problem has been resolved.
Step 2: Perform a QuickBooks Diagnosis and resolve any installation issues.
Eliminate QuickBooks installation mistakes to resolve the QuickBooks continues freezing issue.
- Return to the QuickBooks Tool Hub and select the Program Problems tab once more.
- Locate the QuickBooks Install DiagnosticTool and perform a simple diagnosis to resolve installation issues.
- Allow the utility to do a scan, and then restart your computer and relaunch QuickBooks Desktop.
Step 3: Change the name of the QBWUSER.INI file and repair the damage
The most obvious reason QuickBooks keeps shutting down is a corrupted QBWUSER.INI file. To repair the damage, you must rename the file as follows –
- Navigate to QuickBooks File Directory from the local app data and locate the file ending in.INI.
- If you can’t find the file, enable hidden files and folders and then search again.
- To make changes to the QBWUSER.INI file, right-click it and select Rename.
- To make the change take effect, append.OLD to the end of the file name and press Enter.
Step 4: Make a backup of your important data and repair QuickBooks.
To begin, create a backup of your data to avoid data loss, and then fix your programme.
- Restart your computer and navigate to the Windows Startmenu to open the Control Panel.
- Select the Uninstall a Program option from the Applications and Features menu and navigate to the programmes list.
- Click QuickBooks and then pick Uninstall/Change before pressing Continue.
- To begin the programme diagnosis, select the Repair option and then click Next.
- After that, click Finish and reopen QuickBooks to see if the QuickBooks crash com error has been resolved.
Step 5: Open QuickBooks by selecting the ‘No Company Open’ option.
Suppress QuickBooks Desktop by holding down the Ctrl key until the No Company Open window appears. Browse and open your company file to see if the QuickBooks keeps crashing when opening company file issue is caused by a damaged software or the company file.
Step 6: Update Windows to the most recent version and reinstall QuickBooks.
You must first update Windows to the most recent version before reopening QuickBooks. If you are unable to open QuickBooks, you can reinstall it using the Clean Install Tool.
Step 7: Carry out a manual repair and repair any damaged windows components.
Finally, you can use the QuickBooks Install Diagnostic Tool from the tool hub to attempt a manual repair of the following Windows components.
- Microsoft.Net framework- You can fix or reinstall the framework by running a diagnostic.
- Microsoft MSXML component – To resolve the issues, use the cmd command from the Windows Start menu.
Conclusion
If your QuickBooks keeps crashing, there are a few measures you may do to address the problem. If the step-by-step solution offered in this article does not resolve the crashing problem, you may require additional troubleshooting. You can receive support from QuickBooks Data services team by calling 1-888-704-1357.
